Orders placed on Coco Lux Bag can be delivered every day of the week. We offer free worldwide shipping to most of countries.
Shipping Time:
Here are the estimated shipping periods for your order. We offer free worldwide shipping on all order without limit amount.
- North America (3-7 days)
- South America (3-7 days)
- Europe (3-5 days)
- Asia (2-5 days)
- Oceania (2-5 days)
- Africa (3-5 days)
Warehouse Processing Time:
For items currently in stock, please consider an additional 1-2 days for warehouse processing before estimating the total delivery time.
Customs Duties:
Please be aware that shipments will be delivered without duty and tax paid. According to local custom policies, customers are responsible for settling any import (customs) duties and/or taxes. Note that taxes are more likely to apply to orders shipped via express shipping.
Address Details:
Ensure you provide accurate address details, including street/building numbers, name, phone number, and email, as our carriers may not guarantee safe delivery to certain addresses.
Shipping Address Limitations:
Exercise caution when using PO.BOX/APO/FPO/DPO addresses for all countries/regions, as these addresses can lead to lost packages and shipping delays. Delivery times may be extended for specific locations such as Hawaii, Alaska, Puerto Rico, American Samoa, Guam, Northern Mariana Islands, Virgin Islands, and European islands and territories. Contact customer service for expedited shipping options, which may involve additional shipping costs.
Express Shipping Note:
Express shipping does not support delivery to PO.BOX/APO/FPO/DPO addresses. Remote islands may experience slower shipping times and additional fees may apply for remote delivery.
Failed Delivery:
We are not responsible for failed delivery due to customer negligence, including incorrect delivery information such as address, contact number, or recipient name. In such cases, we cannot issue a refund. If you discover incorrect information on your order, please contact us at Email before shipment with your order number and corrected details.
Additional Information:
Due to unforeseen delays or slight tracking detail delays in the transportation process by some carriers, we appreciate your patience. Our top priority is ensuring your order is delivered promptly.
Please note that shipping time does not include order processing time. Check your Order Details page for more information on your order. During peak shopping seasons, unexpected shipping delays may occur, and we thank you for your understanding.
Where do you ship your products from？
Our products are dispatched from various warehouses in different countries, including the United Kingdom, the United States, Germany, and China. When we ship your order, it will be sent from the warehouse that has the relevant stock available at that time. This ensures that your delivery is as quick and efficient as possible. It’s important to note that, in order to speed up the delivery process, your order may be divided and shipped from multiple warehouses.